Contact Us

Need a hand with your account, billing, or membership? Our support team is here to help every active member.

Reach our team

Email support

[email protected]

Response time

Within 24 hours, every day of the week

Registered company

Carttenders, Lda · VAT PT517475855
Rua Fradesso da Silveira, N.º 4, 3.º B, 1300-609 Lisboa, Portugal

Before you write in

Many questions about billing, cancellation, and device coverage are answered on our FAQ page. You can cancel your membership at any time directly from your account dashboard — no phone calls and no fees.

When emailing about your account, include the email address you signed up with so we can find you faster. Please don't send your full payment card details — we'll never ask for them by email.